Updated: 2026

7dayz Privacy Policy – Protecting Your Personal Information

At 7dayz, user privacy is our priority. This policy clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia. Please read it carefully before using our services.

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Information We Collect

Account and Identity Information

When you register an account with 7dayz, we collect the information you provide directly, including your full name, date of birth, email address, phone number, and encrypted password. For identity verification and compliance purposes, we may also request a copy of your identification document — such as your MyKad or passport — whenever required.

Local Payment Information

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment-related information such as your bank account holder name, bank account number, and e-wallet details. We do not store full credit card numbers. All financial transactions are processed through encryption-protected payment systems and are never stored in plain text.

Device & Browser Data

The 7dayz platform automatically collects technical information when you access our services, including device type, operating system, browser type and version, IP address, and time zone. This data is used to ensure the platform runs smoothly across all devices and to identify any technical issues or unauthorised access attempts.

Platform Usage Data

We record information about how you use our platform — including pages visited, games played, active session duration, and interaction patterns. This data helps us better understand user needs and continuously improve the 7dayz experience, including personalising relevant game and betting recommendations.

How We Use Your Information

Information collected by 7dayz is used solely for legitimate and responsible purposes. The following outlines the primary ways your data is used:

Process account registration, login, and user identity verification
Processes and verifies all deposit and withdrawal transactions in MYR
Provide effective and responsive customer support
Sending important notifications related to your account, transactions, or platform updates
Detect and prevent fraud, money laundering, and other illegal activities
Comply with applicable legal and regulatory requirements
Improve our services and user experience based on usage patterns

7dayz does not use your data for third-party advertising without your consent. We are committed to ensuring that every use of your data is transparent and ethical.

Data Usage Principles

For stated purposes only
Not sold to advertisers
Retained only for as long as necessary
Protected with high-security standards

Cookies and Tracking Technologies

7dayz uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you access our website or app.

We use several types of cookies:

Essential Cookies: Required for core platform functions such as staying logged in and session security.
Performance Cookies: Collects anonymised data on how users interact with the platform to help us improve our services.
Preference Cookies: Saves your preferences such as language and display settings.

You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain features of the 7dayz platform.

Malaysian female user accessing 7dayz mobile casino in Langkawi with guaranteed privacy and data security

Data Storage, Security & Information Sharing

Storage & Retention Period

Your personal data is stored on secure servers protected by strict access control systems. 7dayz retains user information for as long as needed to fulfil the purposes outlined in this policy, or as required by law. Once an account is closed and the mandatory retention period has ended, personal data will be securely deleted or anonymised.

Technical Security Measures

We implement a range of technical and organisational security measures to protect your data, including SSL/TLS encryption for all data communications, role-based access controls for internal staff, regular security audits, and real-time threat monitoring systems. That said, no security system is entirely foolproof, and we encourage users to take their own precautions — such as using strong passwords.

Sharing Information with Third Parties

7dayz does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary information with the following parties under limited circumstances: (a) approved payment processors to facilitate transactions in MYR; (b) government authorities or law enforcement when required by law; (c) technology service providers that support our platform operations, subject to strict confidentiality agreements. All data sharing is governed by legally binding data protection agreements.

User Rights & Policy Updates

As a 7dayz user, you have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification: If any information we hold about you is inaccurate or out of date, you may request that we update it.
Right to Erasure: In certain circumstances and subject to legal requirements, you may request the deletion of your personal data.
Right to Restrict Processing: You may request that we temporarily pause the processing of your data under certain circumstances.
Right to Object: You have the right to object to the processing of your data for specific purposes.

To exercise any of the above rights, please contact the 7dayz support team by email at [email protected]. We will process your request within a reasonable timeframe. Please note that some rights may be limited by legal requirements or platform security considerations.

This Privacy Policy may be updated from time to time. Users will be notified of any material changes via in-platform notifications. Continued use of the platform after changes are made constitutes acceptance of the updated policy. For further enquiries, visit FAQ page us.

How to Contact Us

[email protected]
Live chat – 24 hours
Online FAQ

All privacy enquiries are handled in Bahasa Melayu. We typically respond within 3 business days.